Technical support and maintenance

Don’t let any incident hinder the growth of your company

Our Integral maintenance service is a technical assistance system that guarantees the solution of incidents that may arise at any point in your systems infrastructure, both in your communications platform and in the software and equipment.

Maintenance services help you to improve the efficiency and operability of your production environments, covering all your technical needs, in any of the phases of your project.

Choose the solution that best suits your needs

Assistance bonus

  • Technical assistance bonus: 30 credits.
  • Technical assistance bonus: 60 credits.
  • Technical assistance bonus: 120 credits.

Basic contract

  • Two hours a month on site.
  • One hour a month in remote.
  • Limited phone support: 5 queries per month.

Standard contract

  • Four hours a month on site.
  • One hour a week in remote.
  • Limited phone support: 5 queries per month.
  • Two days of assistance.

Advance Contract

  • Two hours a week on site.
  • One hour a week in remote.
  • Phone support
  • Initial report on the status of the network and communications..
  • Annual report on the status of the network and communications: proposals for improvement

Premiere Contract

  • Four hours a week on site.
  • One hour a week in remote.
  • Phone support
  • Initial report on the status of the network and communications.
  • Annual report on the status of the network and communications: proposals for improvement

CAD Maintenance – Presto

  • Phone queries.
  • Delivery of maintenance software for the supported product.
  • Information in web newsletters and products.
  • Best price guaranteed on updates.
  • License code management.
  • Annual renewal.
Soporte mantenimiento informático

Reasons to hire

  • Very low cost service compared to face-to-face service.
  • Quick intervention, as it is remote, it is a matter of seconds.
  • Unlimited phone support.
  • A single phone number to call to solve any computer incident.
  • Certified professionals in the main manufacturers of the sector.
  • Outsourcing of the company’s IT services.
  • Multidisciplinary service with specialised technicians who will attend to incidents related to their field.
  • Extensive experience guaranteed by more than 100 maintenance contracts.
  • Processing of equipment incidents under warranty with manufacturers.
  • Unlimited remote support to the user’s PC through an encrypted connection.

Outsourcing services

Delegating all those services that do not belong to the strategic axis of your business favours its productivity and effectiveness.

This is why companies are committed to outsourcing services, as it allows them to focus their efforts on their core business.

We put at your disposal all our experience and knowledge to help you in the implementation of your projects or to cover any need that requires extra staff support.

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